Customer Service Advisor (International Team)

Recruiter
Easy Web Recruitment
Location
Leicester
Salary
£8.86 per hour
Posted
12 Jul 2018
Closes
30 Aug 2018
Customer Service Advisor (International Team) The Next International Department is growing at a rapid rate. They are a unique and diverse team, with lots of opportunity to learn, be creative and move the International Department positively forward. Consisting of 3 Call centres in Leicester, Russia and China, they take an average 16,000 calls, receiving emails and chat from 71 countries, in multiple languages. Position: Customer Service Advisor - International Team Location: Enderby, Leicester Job Type: Full Time and Part Time shifts, Permanent Hours: Various shifts available Salary: £8.86 per hour About the role: Working within the International Customer Service team, you'll provide exceptional customer service and help to our UK and International customers by understanding their needs and being passionate about delivering the best to them. You will: - Have the ability to truly listen to the needs of our customers and communicate the best course of action to move forward - Treat every customer like your first customer - Navigate through various computer systems to look into customer queries, speaking to other teams if required About you: - You'll be a natural problem solver with the ability to think outside of the box - Be able to communicate in a confident, clear and friendly manner - Have good literacy and numeracy skills You may have experience of the following: Customer Service Advisor, Customer Service Executive, Customer Service Officer, Customer Service Representative, Customer Relations Executive, Contact Centre, Customer Service Agent, Call Centre, Customer Support, , Client Support, Call Centre Advisor, Contact Centre Advisor, etc. This vacancy is being advertised by EasyWeb Recruitment, the UK's leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications. This job was originally posted as www.totaljobs.com/job/82279032

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