Head of Customer Care – luxury residential developer – Buckinghams

Recruiter
Potensis
Location
Buckingham, Buckinghamshire
Salary
£85000/annum + full benefits package + bonus
Posted
02 Aug 2018
Closes
31 Aug 2018
Sector
Sales
Contract Type
Permanent
We are recruiting on behalf of a very well-respected luxury
residential developer based in Buckinghamshire who build c200 units
per year.

They are looking to appoint a Head of Customer Care to oversee a small
customer care team consisting of a Customer Care Manager, a Quality
Inspector, a Coordinator and an Administrator.

The role will entail managing this team to ensure properties are
finished to a high standard, that the customer journey is positive,
and any issues are swiftly and professionally dealt with.

Candidates will have ideally managed a customer care department for a
residential developer / housebuilder / social housing contractor.

A thorough understanding of NHBC standards and defects will be
necessary

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