Customer Response Advisor

Recruiter
Ortolan Connect
Location
Manchester
Salary
£7.95 per hour Up to £7.95 per hour + Benefits
Posted
17 Sep 2018
Closes
27 Sep 2018
Customer Response Advisor (part-time) Manchester Salary: £7.95 per hour Benefits NCP is a leading national car park service provider, their brand is the best known in the industry and their record for building, maintaining and managing car parks is unsurpassed. Founded in 1931, they are the UK's market leader in the provision of parking services, supplying over 200,000 spaces across more than 700 locations nationwide, frequently in partnership with some of the country's leading public and private sector organisations, including City Councils, local authorities and air and rail travel operators. We know our people make us the UK's number one parking provider. As we continue to grow, we always need great people to help us deliver outstanding customer service. We are currently recruiting for part time Customer Response Advisors to work in our Customer Contact Centre. We are looking for individuals with a passion for people and ability to deliver amazing customer service. The Customer Contact Centre is open 24 hours a day 365 days a year ensuring we are always available to our customers. You would be part of a team responsible for answering all incoming calls through our customer service line and all our intercoms on parking equipment across the UK. We are a small and lively contact centre in a great location. We are based in the heart of City Centre with great access to transport links. We have various shifts available, so there should be something to meet your needs. Option 1 20 hours per week Set shifts - Tues, Weds, Thurs, Fri, Saturday 20:00 till 00:00 Option 2 24 hours per week Set Shifts - Friday, Saturday, Sunday between the hours of 8:00 till 20:00 Option 3 24 hours per week Set Shifts - Monday, Saturday, Sunday between the hours of 8:00 till 20:00 Option 4 20 hours per week Any day including weekends and bank holidays between the hours 8:00 till 20:00 Option 5 16 hours per week Set Shifts - Saturday and Sunday between the hours of 8:00 till 20:00 Benefits: 20 Days holidays per year We offer Voluntary Cashback Health Plan to our staff Pension scheme - with generous employer contributions Childcare vouchers for working parents One day extra holiday for your Birthday Flexible working options to give good work-life By applying for this role, your details will be sent to Ortolan People, who are acting as consultants for the hiring company. Ortolan People are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible. This job was originally posted as www.totaljobs.com/job/83055229

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