Senior Systems Administrator

Recruiter
Wiggle CRC
Location
Portsmouth
Posted
02 Nov 2018
Closes
20 Nov 2018
Sector
IT
Title: Senior Systems Administrator Location: Portsmouth Salary: Com petitive Salary & Benefits Package WiggleCRC are looking for a passionate Senior Systems Administrator to join the IT team You will support IT Operations as a senior member of the Production Services Team, managing and maintaining IT services and network infrastructure across the WiggleCRC business and to be a leading 3 rd line technical resource. You are accountable for ensuring IT can meet all SLAs for incidents, requests and up-time for any services that are time dependent and maintain the PCI environment. What do the team currently support? · The team supports and maintains services for 4 offices, 3 datacentres and 3 warehouses. · Support/manage and monitor over 350 servers, physical and virtual. · Support/manage and monitor over 50 network devices. · Support and monitor the Wiggle website, which is a 24/7/365 critical service. · The Production Service Team support all user journeys: Customer, Supplier, Product, IT, HR and Finance. · Multiple environments, including Production, Pre-Prod and DR on physical, virtual and cloud platforms. What will I be doing? Fulfilling a senior technical role in the Production Services team, providing support to the business and knowledge-transfer to team-members in their daily work and activities. Providing detailed 3 rd line technical advice and researching, recommending and implementing technical solutions to fit business requirements. Providing proactive day to day support and administration for all infrastructure and services, including servers, storage and networks. Liaising with 3 rd party vendors and managed service partners to deliver a highly available always-on service. Managing incidents, service requests and following the change management process for Production Services team. Managing, tracking and trouble-shooting issues, change controls and live fault escalations. Maintaining a high level of availability of services and minimising the risk of exposure to system downtime through continual monitoring of key systems. Improving process development, documentation and knowledge dissemination. Provision of out of hours support. Making recommendations for system improvements optimisations and efficacies. Liaise closely with internal/external contacts to monitor and maintain current infrastructure while driving new technical projects forward. What experience would we like you to have? · At least 3 years’ experience in a third-line technical support role. · Experience and knowledge of supporting and maintaining an e-commerce platform including Windows, IIS, .Net framework, Certificate management etc. · Experience and knowledge of supporting and maintaining an Active Directory-based Wintel environment including Group Policy, Active Directory Domain Services, DFSR and so forth. · Experience and Knowledge of supporting and maintaining an enterprise Network, including load balancers, firewalls, VPN, Cisco routers and switches. · Experience and Knowledge of supporting and maintaining VMware virtualised platforms. · Experience supporting messaging systems such as Exchange and Office 365 · Experience supporting enterprise storage arrays, including DELL, HP, EMC, various models. · Ability to manage priorities within small team · Experience and Knowledge of using and configuring enterprise monitoring solutions, such as Solarwinds. If this sounds like the next challenge for you, please get in touch with the Internal Talent Acquisition Team or apply now comejointheride This job was originally posted as www.totaljobs.com/job/83960023

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