Client and Shareholder Executive.

Recruiter
Hays
Location
Preston
Salary
£32.00 - £37.00 per hour
Posted
08 Apr 2019
Closes
26 Apr 2019
Client and Shareholder Support Executive. Your new company Our private sector company is looking to recruit a Client and Shareholder Support Executive for a 3 month initial contract. As a critical first point on contact into our client and shareholder support function, you'll be responsible for: Regular client and shareholder communication Organising and scheduling client and shareholder meetings and coordinating client and shareholder report preparation by relevant functions within the business. Monitoring LPP's performance against service level agreements and drafting reports to clients and shareholders Timely responses and resolutions of support requests to agreed SLAs Continual prioritisation of support work based on client and shareholders and business needs Developing appropriate KPIs for the services LPP is providing Handling inbound calls and emails regarding client and shareholder queries Communicating with internal teams as required ensuring client and shareholder query resolution in a timely and professional manner, taking ownership, following up and escalating if required. Ensuring own knowledge of policies and procedures is kept up to date at all times. Highlighting any client and shareholder 'pain points' and proposing potential solutions. Assisting with achieving wider business objectives through ad-hoc tasks - such as UAT, assisting with new clients and projects. Working effectively as part of a team to ensure all client and shareholder queries received are responded to same day. A 3 month contract with a great rate ranging from £32 per hour to £37. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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