Bilingual Customer Experience Specialist

French Selection
Harrogate, North Yorkshire
£22000/annum Up to £22,000 pa
11 May 2019
10 Jun 2019
Contract Type
Bilingual Customer Experience Specialist
Customer service, Customer Care, Customer Relationship, Administration, Enquiry processing, Order processing, B2B, Account Management, E-commerce, Webchat, French, German, Italian, Spanish, West Yorkshire.
Based in: Harrogate, North Yorkshire
At commutable distance by car from Leeds, Harrogate, York, Bradford, Yorkshire
Salary: Up to £22,000 pa + Excellent Benefits (Daily and Weekly Vouchers, 25 days holiday, Pension, Onsite parking etc…)
Ref: CL4F

*** Are you looking to work in a fun and creative environment? ***
*** Permanent and fixed term contract available ***

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference CL4F. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
A well-established British manufacturing company in its industry with a growing market.

Main duties:
As the first point of call for the European market, you will be responding to a range of enquiries from all clients and retailers.

The Role:
- To be the main point of contact for their clients and deliver premium customer service at all times
- To deal with customer enquiries via telephone, emails, webchat etc...
- To process customer orders and general sales administration duties (Return, invoices, delivery issues…)
- To support the online market queries (Amazon, E-bay etc...)
- To build and maintain relationship with new and existing customers
- To promote the company

The Candidate:
- Fluent in English and French or German or Italian or Spanish (written and spoken) – Essential
- Previous Customer Service - Desirable
- A confident communicator with an enthusiastic attitude
- Excellent communication skills with a problem solving attitude
- IT literate

Salary: Up to £22,000 pa + Excellent Benefits (Daily and Weekly Vouchers, 25 days holiday, Pension, Onsite parking etc…)

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom

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