Sales Consultant

Recruiter
Heathrow Employment & Skills Academy
Location
Harlington
Salary
15070 GBP Per Year
Posted
11 May 2019
Closes
20 May 2019
As a Sales Consultant you will work hard to maintain Travelex’s impeccable standards, providing a consistent and seamless experience for customers. Impressing them with your knowledge of Travelex products and your personal and engaging manner, you will deliver unparalleled customer service. As a Sales Consultant, your key responsibilities include: •Handling foreign exchange transactions for customers •Maximising store revenue by up-selling and cross-selling •Meeting sales targets and delivering excellent customer service •Offering the best service solution to every customer •Performing cash handling accurately •Handling customer queries and concerns •Serving on average 40-60 customers during non-peak season. You’ll be serving at least twice as many during peak season •Being a Travelex ambassador at all times The ideal candidate will have customer service/retail experience with a proven record of both sales and clientele. You will be level-headed with commitment to customer satisfaction. You will help provide an experience that is both focused and attentive, whilst working with efficiency to ensure all customers are served in a professional manner. Together with excellent communication skills and being a team player, you will: •Be able to comfortably deal with challenging customers •Be able to work well under pressure •Demonstrate cash handling experience (however full training will be given) •Have IT skills and able to use Microsoft applications •Have good numerical abilities

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