Credit Controller

Recruiter
Exertis
Location
Burnley
Salary
£18,000 per annum
Posted
16 May 2019
Closes
20 May 2019
Sector
Accountancy
Overview At Exertis, we thrive in a company culture that is driven to deliver more for customers. Our employees are committed, proactive and motivated. This dynamic environment contributes to a thriving growth-focused culture throughout Exertis, providing many career opportunities that span sales, commercial and corporate activities. The role of the credit controller is to proactively collect and effectively resolve queries and outstanding debts to the enable smooth running and maintenance of Ledgers. Key Responsibilities Operate all established collection procedures using initiative, imagination and flexibility to achieve targeted expectations/results while promoting customer goodwill To contact customers regarding all unpaid items following up communications frequently To maintain accurate and up to date customer details and account records To monitor daily all computer output and incoming correspondence, ensuring that customer queries are resolved promptly and accurately To develop and maintain harmonious and effective working relationships with all customers, departmental colleagues, sales and customer services personnel and, where necessary, to make visits to resolve problems and promote co-operation To maintain efficient, responsive customer focused links with order handling operations to monitor debt accumulation on accounts requiring constant view Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct. Essential Requirements Drive and enthusiasm Excellent communication skills Previous credit control experience Excellent relationship building skill Sales ledger experience desirable but not essential Commercial awareness Self-motivated and responsible Positive attitude Excellent attention to detail Competent user of Microsoft Office products Highly numerate/ literate

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