Internal Quality Assurer (Creative & Design Industries)

Cambridge Community Arts
5600.00 GBP Annual + (£28K pro rata)
28 May 2019
25 Jun 2019
Contract Type
Part Time

CCA is looking for an experienced IQA to support their accredited programme of creative arts courses in Cambridge and Fenland 2.

This is an opportunity to join an innovative organisation providing creative adult learning programmes designed to combat social isolation and to improve mental health. We are a small and friendly team dedicated to providing the best experience and opportunities for our learners who are unemployed adults with experience of mental ill-health, with health conditions.

You must have

  • Minimum 5 years' experience in similar IQA role
  • Be educated to degree level
  • Have knowledge and understanding of the Creative & Design Industries
  • Have specialist knowledge in at least one of Visual, Digital or Performing Arts

You may have

  • experience with AIM Awards qualification Skills for Working in the Creative & Design Industries at Level 2
  • specialist knowledge in more than one of Visual Arts, Digital Art & Design, Photography, Music, Music Production, Drama
  • experience working with at risk adult learners

The purpose of this role is to lead and manage the IQA process for the CCA programme of accredited courses leading to the Aim Awards Level 2 Certificate in Skills for Working in the Creative and Design Industries in Cambridge and Fenland.

The Internal Quality Assurer is an important role as it maintains and monitors the quality assurance of qualification and component delivery and certification. The IQA will provide mentoring and support to Creative Tutors and to the Community Learning Manager for Tutor Development and Quality Assurance of the non-accredited programme.

The post holder must be able to manage their own workload. It is expected they will work flexibly and up to one day a week from our Cambridge office with some homeworking. The position will require travel between delivery sites and therefore access to transport is desirable. The contract starts in September, however there will be 2 days Induction required in July 2019.


Cambridge Community Arts is a not-for-profit organisation offering a range of creative courses to adults at risk of social isolation, primarily due to experience of mental ill-health. Our courses are delivered by creative tutors in community centres in Cambridge and Fenland. We have worked with over 600 individuals who tell us that our courses are life changing. In addition to developing creative skills, they grow in confidence and re-engage with society. We are expert in providing safe spaces for creative learning. Class sizes are kept small and we ensure Learners have the appropriate support to let them attend, engage, enjoy and achieve. CCA has a network of experienced freelance Creative Tutors, many of whom have combined their creative careers with teaching or supporting people in the community.

We have delivered AIM Awards qualifications since 2016 and in 2019 become an AIM Award Centre. Our programme is funded through the Adult Education Budget subcontracted by Cambridge Regional College. As our educational partner CRC will provide support regarding standardisation and provision of specialist knowledge where required.

Main Responsibilities

  1. IQA Accredited Courses

There are 9 accredited courses leading to AIM Awards Level 2 Skills in Working for the Creative & Design Industries delivered by 7 Tutors in Cambridge, Wisbech and March.

The courses are:

  • Digital Art & Design x 2 (Cambridge & Fenland)
  • Drama x 2 (Cambridge & Fenland)
  • Drawing & Mixed Media
  • Music for Performance x 2 (Cambridge & Fenland)
  • Music Production
  • Photography

The Internal Quality Assurer will:

  • Develop and follow internal policies, procedures and documentation for the carrying out and maintenance of quality systems in line with Awarding Organisation requirements
  • Ensure all Assessors hold and maintain the required qualifications and occupational expertise to deliver the qualifications and units they have been assigned to
  • Provide support to Assessors in relation to procedures and policies for the delivery of the qualifications and units they are assigned to
  • Identify training needs and provide ongoing training to Assessors to continually improve the standard of qualification and unit delivery
  • Co-ordinate the timely registration and certification claims for learners
  • Maintain appropriate records of quality assurance, assessment, registration and certification activities in line with Awarding Organisation requirements
  • Ensure sampling plans consider the ratio of learners per Assessor per qualification to meet the quality assurance requirements to cover all components delivered within a 12-month period
  • Facilitate standardisation activities to support the continuous improvement of qualification and component delivery
  • Ensure all assessment documentation, maintained by Assessors, is complete, up-to-date and legible
  • Ensure conflicts of interest are identified and addressed, including not allowing the quality assurance of own assessment work or cross quality assurance where two people quality assure each other's work
  • Conduct observations of Assessors conducting the assessment process
  • Conduct learner interviews to monitor and analyse the quality of the assessment process and learner journey
  • Provide the required information to CCA to aid and facilitate monitoring activities as required
  • Impart information and feedback resulting from monitoring activities and ensure all actions are addressed by the indicated timescales

2) Quality Assurance (non-accredited programme)

The IQA will work with the Community Learning Manager to promote efficient quality assurance systems and processes for the non-accredited CCA learning programme.

3) Tutor Development

The IQA will contribute to a programme of Tutor Development. This will depend on the specific skills of the post-holder but could include programme design and delivery.

Person Specification


Share CCA values: Welcoming, Empathetic, Inclusive, Respectful & Empowering

Specialist knowledge in at least one of the following:

  • Visual & Digital Arts
  • Performing Arts

inimum 5 years' experience in a similar IQA role

CPD Record


Knowledge and Understanding of the Creative & Design Industries

IT skills

Commitment to developing skills of adults at risk of social isolation

Excellent Time Management

Excellent Organisational Skills

Excellent Communication Skills


Formal IQA qualification

Specialist knowledge in more than one of the following:

  • Visual Arts
  • Digital Arts
  • Photography
  • Music
  • Music Production
  • Drama

Deadline: 5pm Wednesday 26 th June 2019

Interviews: Wednesday 3 rd or Thursday 4th July 2019

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