Customer Support Assistant

Castleford, West Yorkshire
£16,207 - £18,766 (+Living Wage Supplement will be paid for salaries below £16,881)
04 Jun 2019
23 Jun 2019

Customer Support Assistant - 19 hours at Castleford

Grade C SP 1-4
£16,207 - £18,766 (+
Living Wage Supplement will be paid for salaries below £16,881)

Based in Castleford

We require a Customer Support Assistant to clean our busy bus station at Castleford, you may be asked to cover at Pontefract or other West Yorkshire bus stations from time to time. The duties will include adhoc cleaning of toilet areas, sweeping and litter picking on the concourse area, glass cleaning and wiping up spillages and cleaning buses as they come in the bus station. The ability to achieve a high standard of cleaning and working with minimum supervision are essential requirements. Previous cleaning experience is desirable although training will be given.

In addition to this you will be the first point of contact for our customers providing travel information and assisting the Bus Station Manager with health and safety within the bus station

This post is working to a rota shift system which includes some weekends.

Please note: Whilst it is our policy to recruit at SP1 for all appointments, each role has career salary progression, with incremental increases applicable in most cases on an annual basis.

For more information about the work of West Yorkshire Combined Authority please visit

West Yorkshire Combined Authority’s aim is to attract people from diverse backgrounds building an inclusive culture, we welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation. In return we can offer a flexible and encouraging environment that will allow you to achieve your best work/life balance and career goals; with a range of benefits including a local government career average pension scheme and a fully funded travel MCard (zone 1-5). We are committed to enabling working parents to progress their careers and will consider requests for flexible working patterns and job share arrangements.

To submit your application form online please visit by 23rd June 2019.

Given the high volumes of applications we receive we are unable to respond to all applicants, therefore if you have not heard from us within 4 weeks of the closing date please assume that on this occasion you have not been successful.

Candidate information will be retained by West Yorkshire Combined Authority for 6 months unless you make a request for this to be deleted.


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