Weekend Tearoom and Volunteer Supervisor

£10.00 per hour
10 Jun 2019
24 Jun 2019
Emily Fovargue
Contract Type
Full Time
The Company
Our client is a visitor attraction overlooking Warwick Racecourse and is run by a charitable trust. The restored Victorian gardens are open to the public all year on weekdays, bank holidays, and at weekends from April to October. During these weekends and on bank holidays the function room in the modern visitor centre is used as a tearoom seating up to 40 people. Admission tickets, guide books and retail items are sold and light refreshments are served by volunteers who are organised by the Tearoom supervisor.

The Role
Our client is now looking for a Weekend Tearoom and Volunteer Supervisor to join them. They are looking for someone to coordinate their friendly team of volunteers and supervise their weekend tearoom in the delightful setting of Hill Close Gardens.

Main duties of the role include:
  • Opening up the gardens to the public on weekends when on duty. Taking entrance fees for garden visitors. Giving a warm, friendly and informative welcome to all visitors.
  • Running the tearoom at weekends and on bank holidays, with the help of volunteers. Opening tasks start from 10am and closing is usually complete by 5.30pm. (Each day is split into two shifts.)
  • Organising the rota of volunteers using the current database.
  • Keeping appropriate records of volunteers’ details and centre procedures.
  • Helping to recruit new volunteers and providing induction for their role in the tearoom.
  • Maintaining contact with the volunteers and offering them support, including a social morning before the start of the season.
  • Organising training in first aid, customer care and food safety for volunteers.
  • Organising the laundering of aprons and tea towels.
  • Purchasing provisions for the tearoom, keeping a record of expenditures.
  • Working closely with the centre manager (who books meetings in the tearoom during the week).
  • Working closely with the Management team, particularly the Events organiser, providing a report to monthly (Monday) team meetings in the centre

Person Specification
The post holder should have:
  • Customer care skills
  • Organisational skills and the ability to work flexibly with occasional weekday work
  • A good understanding of food safety requirements
  • IT skills, particularly in word processing and email
  • The ability to work cooperatively with volunteers and to enthuse and motivate others
The post holder should ideally have:
  • Experience of working in a café/tearoom environment
  • Management / supervisory experience and experience of working with volunteers

This is a part-time role that entails approximately 500 hours per annum at £10.00 per hour. Most of the hours are worked from April 1st to October 31st but there are occasional duties at other times of the year. Included in the hours is a holiday entitlement of 40 hours per annum, with the expectation that most of the holidays will be taken on weekdays or in the off-season. Most of the hours will be worked in the tearoom but some can be done at home. It is not expected that the Tearoom supervisor will be present during every shift.

If this is the role for you, apply now.

You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps.

LOCATION: Warwick, Warwickshire
JOB TITLE: Weekend Tearoom & Volunteer Supervisor

Similar jobs

Similar jobs