Receptionist / Admin Assistant

England, West Yorkshire, Mirfield
12 Jun 2019
26 Jun 2019
Recruitment Genius Ltd
Contract Type
Full Time
In a positive, proactive and professional manner serve as the first point of contact at our busy Head Office.


- Manage reception as first point of contact greeting visitors and directing them to the correct person and department. Act as first point of contact, face to face, by telephone and via email between the company and members of the public, including clients, prospective customers and other mediums. Must be able to provide accurate information to visitors so must ensure that they are familiar with the contacts within the business.
- Undertake travel management on behalf of the business, ensuring arrangements are cost effective and accurately communicated.
- Organise client visits as requested by sales team and other managers. Co-ordinate travel arrangements including flights, hotels and transfers. Arrange evening meals. Give full and clear agenda to requesting manager.
- Assist Head of Learning and Development with travel arrangements for new starters attending their induction day at Hopton and Meltham sites.
- Organise any adhoc meeting requests at external locations, source suitable fit for purpose rooms and liaise with requesting manager.
- Work with Facilities coordinator to organise all catering requirements and ordering of stationary. Work within budgets, and continually monitor cost and source alternative suitable suppliers.
- Organise and co-ordinate the twice yearly pensions surgeries in conjunction, enabling all employees to access pensions expertise.

Education / Skills / Knowledge / Experience

- GCSE's or equivalent in Maths and English.
- Excellent spoken and written communication skills.
- Fluency in English.
- Basic language skills would be a bonus.
- Reception, admin and customer facing experience essential.
- I.T. literate. Capable of speed and accuracy of data processing. Proficient in Microsoft office and outlook.
- Excellent organisational skills.
- The ability to use office equipment like computers, telephone systems and photocopiers.
- Confidentiality and loyalty with regards to all sensitive matters.

Personal Competencies
- Professionalism and positive approach to all visitors to the business at reception, on the phone and via email.
- Personable with excellent communication skills
- Technology Skills of IT software, especially Microsoft Office and office equipment.
- Organisational skills
- Multitasking Capability to ensure that conflicting priorities are managed effectively.

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