Support Officer - Care

Recruiter
The Caraires Consultancy
Location
Rugby
Salary
From £25,000 to £28,000 per annum
Posted
12 Jun 2019
Closes
19 Jun 2019
Ref
1161566673
You will be responsible for providing expert care advice to eligible clients including older people and families who may have children with additional needs. You will be able to deliver expert advice around issues such as paying for care, benefits, housing, home adaptations and health and social care. You will have excellent communication skills, will enjoy working as part of a team and be able to work on your own initiative. You will need to: Maintain a caseload of clients who require support, advice and guidance relating to care and other issues (i.e. benefits, aids and adaptations). Formulate and deliver individual support plans for each client ensuring that they are up to date and accurately convey the clients support needs and the organisation's response. Act for clients where necessary, this may include drafting letters, budgets, financial statements, supporting clients in negotiations with LA Social Services Departments. Visit clients in their own homes as required for assessment, advice and support and review. Research and provide information to clients about rights and entitlements to support and services nationally, particularly in relation to care services. Liaise with local government departments and care providers, as well as other charities in order to assist our client’s access services. Signpost and refer clients to external sources of help and advice, including partner organisations who deliver services to clients on the organisation's behalf making any appropriate referrals on their behalf where possible. Be an excellent advocate for the organisation, attending events, training and interacting with our community. Be a confident and clear communicator who can express ideas with passion, empathy and understanding. In addition to IT skills including Word, Excel, Access & Outlook, you will require excellent interpersonal skills and have a proactive approach to work and getting things done. You’ll need to demonstrate excellent communication skills and be a committed team player with a can-do enthusiastic positive attitude. You’ll be committed to the organisation's values of Teamwork, Respect, Integrity and Passion. In return you can expect a great rewards package, including up to 10% pension contribution, private medical insurance for you and your family, income protection insurance and a generous holiday allowance. Interested? Please call us on 01788 298040 for an informal chat about the role.If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. Like us on Facebook: www.facebook.com/CarairesRecruitment The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated. To view our Privacy Policy, please go to: www.caraires.co.uk/privacy-policy.

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