Data Analyst

Spencer Ogden
Preston, Lancashire
17 Jun 2019
21 Jun 2019
Scope Invoice entry and validation within customer agreed SLA timescales Identifying/chasing missing gaps to maintain data completeness Maintaining systems with accurate data, e.g. meter/account details, contract rates etc. Ensuring disconnection notices and reminders are dealt with as a priority Answering calls from customers/suppliers and dealing with general billing enquiries Raising billing queries with suppliers via phone/email and following through to resolution Liaising with key supplier and customer contacts and maintaining good working relationships Responsibilities Validating invoices and electronic billing files using in-house systems Production of payment files and regular cost and consumption reports Attending meetings with customers/suppliers as required Manage billing queries and change of tenancies using interactive online portal Producing ad hoc reports as required and assisting with tender preparation Creating, updating and following procedures for all tasks Supporting Account Managers for data and analysis related issues Required knowledge Experience with Microsoft Office applications, especially excel Knowledge of the Utilities industry would be advantageous Have an excellent level of accuracy and attention to detail Excellent time management skills and the ability to prioritise and manage own workload For more information about this role please contact our Manchester office