Customer Service Advisor nights

Recruiter
Hays Specialist Recruitment Limited
Location
Liverpool, Merseyside
Salary
£10.2 per hour
Posted
17 Jun 2019
Closes
21 Jun 2019
Ref
1172631698
A large infrastructure services provider require Customer Service Advisors to work nights in Speke Your new company You will join a large, national infrastructure services provider who operate in a wide range of industries across the UK covering utilities, gas, highways, water and more. This is a diverse organisation, as reflected in the wide range of services delivered within the private and public sectors. This organisation carries out valuable work which helps to delivery key infrastructure services, helping the UK to grow and develop. Your new role You will work a night shift, on a rotating shift basis, working 4 nights on, 4 off, 4 on and so forth. Each shift will be 12 hours long, and your role will be to handle inbound calls, coordinate and allocate works, liaise with engineers to establish key information, update stakeholders on the progress of their case, raise work orders for new jobs, and shut these accordingly when complete. What you'll need to succeed You will ideally have a track record in delivering excellent customer service, with outstanding communication skills, with the ability to remain calm under pressure and solve problems to the best of your ability. You will be available and flexible to commit to the 12 hour shifts that take place across the nights. You will also need to be available to complete training in the first days of your assignment which may be during the days. What you'll get in return You will work for a leading UK employer who are at the forefront of their industry. Working on a temporary project which is due to last a number of months, you will earn £11.70 per hour (including holiday deduction) working 48 hours per week as part of a successful and experienced team based in Speke, Merseyside. This role will enhance your skills and may lead to permanent roles in future. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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