Head of Logistics and Operations

Recruiter
NetTalent
Location
Midlothian
Salary
Competitive
Posted
25 Jun 2019
Closes
02 Jul 2019
Contract Type
Permanent
Hours
Full Time

Head of Logistics and Operations

Central Belt Scotland

Excellent package on offer

This is a new role for this Global product software company who are looking to appoint a Head of Operations reporting to the CFO to improve the customer experience through operational excellence embedding a culture of innovation, commercially astute, and enthusiasm and customer passion.

Having had experience working in a SME culture, you will be dynamic, pragmatic, delivery focused and have passion for customer advocacy and process improvement.

In your role you;

  • Are the internal voice of the customer
  • Develop a first class, international business operations and customer care capability, to meet customer needs and drive commercial success
  • Encompassing supply chain, order management, quality management and after sales technical support
  • Drive quality improvement and operational efficiency initiatives across the company
  • Actively collaborate with key stakeholders to deliver end to end business momentum and growth
  • With at least 7 years plus experience of relevant operations or customer care experience, within a manufacturing or technology setting
  • Experience with managing global supply chain, including industry leading brands
  • Proven ability to implement business improvement processes
  • Extensive team management experience
  • Degree qualification ideally technical, engineering or similar field
  • working with inventory and stock controls
  • management of suppliers/supply chain
  • Sales - Product and Technology

This is a very exciting opportunity please get in touch to discuss or send your CV as we are shortlisting now for this Head of Operations and Customer Care position

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