Travel - Operations Support - Temporary Summer Role

England, North Yorkshire, York
Up to £16575 per annum
11 Jul 2019
25 Jul 2019
Recruitment Genius Ltd
Contract Type
Full Time
This company has been providing market-leading holidays for more than 40 years. They are true rail holiday specialists and no other company offers a better choice of inclusive holidays by rail than they do. They are absolutely committed to ensuring every holiday meets and exceeds expectations and as a result, their valued customers travel with them year after year.

The Position:

An exciting opportunity has arisen for a highly motivated and customer focused Temporary Operations Support staff member to join the UK's market leading tour operator of escorted holidays by rail. The successful candidate will earn £8.50 per hour working a 37.5 hour week on a temporary contract from 22 July to 6 September 2019. This is an opportunity to work in a growing and highly customer centric business in the heart of York's city centre, during their busiest period. Days of work are 9am to 5.30 Monday to Friday.

Some of the Operational Support activities include:
- Collating, packing and distributing passenger documentation and rail tickets
- Undertaking general administrative duties to support various teams
- Providing reliable, timely and accurate information to suppliers and/or customers

The successful candidate should possess the following skills and experience:
- Proven office based experience, working in a customer focused environment with a strong emphasis on customer service
- Good customer service abilities and proven administrative skills
- Capable of following written and verbal instructions and possess a clear and concise approach in verbal and written communication
- Able to work under high pressure to meet strict deadlines whilst exhibiting excellent attention to detail
- Excellent written English and numeracy skills
- Good general education
- Possess a methodical and organised approach to work, both individually and as part of a team

Applicants must be available for the whole period from 22 July to 6 September 2019.