Sales Support - Customer Exec
An excellent opportunity to work as Sales Support Exec for a leading provider of IT Services.
If you've set your heart on a career in IT and especially Inside Sales, join my client as a Customer Executive and you'll find there's everything in place for you to realise your ambitions.
My client has become the leading independent provider of IT infrastructure services by being open, upfront and straightforward. So you'll know exactly what's expected of you, managers will be accessible when you need training and support, your voice will be heard and they'll take a genuine interest in how you want to develop.
Inside Sales are here to manage and deliver product and supply chain engagements for our customers across the Group. With a team of circa 500 people across Germany, UK, France and Belgium, my client transacts over 750,000 orders per annum. They're remit is broad and covers pre-sales engagement, business take on, in life quote, order management and margin control as well as post sales billing management.
This is a dynamic environment in which colleagues are supportive and managers inspiring. Part of an Inside Sales team for a portfolio of prestigious customers, you'll have all the tools, information and resources available to do your role as a Customer Executive and to be successful.
- Pre-Sales - ensuring quotations are processed within customer specific SLA, looking for best pricing and reducing costs, handling product specification enquires within timely fashion and ensure customer price lists are maintained
- Sales Order Processing - ensuring product and service orders are placed within customer specific SLA and running customer reports as required
- Post Sales - deal with any invoice queries, log returns correctly and within specific SLAs
The Ideal Candidate
You're likely to have experience in Sales preferably in the IT sector, ability to converse with senior level customer contacts, ability to identify and up-sell opportunities across products and services, excellent customer care skills and ability to listen and communicate effectively with customers and internal departments.
My client will offer a long-term career, training, professional and friendly working environment and excellent earning opportunities.