A new opportunity with a reputable company for a Reprographics Operator to work in their offices in the City to be responsible for providing Mailroom, Reprographics services and support and advice for the companies employees and contractors. The successful candidate will be responsible for providing excellent customer service and providing flexible and responsive assistance to both clients and colleagues. Key Responsibilities: Build relationships with clients and manage their perceptions and expectations Support colleagues and work as a team in order to achieve the best results for clients Answer telephones and follow through any queries in a professional and business like manner & process queries and complaints effectively Liaise with the clients in a professional and helpful manner at all times Maintain a tidy and safe work area and comply with all departmental procedures Responsible for the sorting, counting and distributing all incoming mail Booking bike courier bookings using telephone and computer systems To resolve as far as possible, the location of any unclaimed mail Distribute stationary and copier paper to floors & order stationary items for floors via the online system Scanning of documents via the canon equipment or using the scanning software provided Take ownership of each reprographic jobs produced and ensure end users are informed about the production of their work and deadlines at all times as well as quality checking all work completed Person Specification Previous Mailroom and Reprographics experience essential High standard of personal presentation Excellent customer service skills and a willing and enthusiastic attitude Ability to work well under pressure Computer literate Able to take responsibility to ensure that an outstanding service is delivered at all times and to smooth out potential issues Team player This role is on a full time, permanent basis. If this role is of interest to you please do not hesitate to apply for immediate consideration. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.