The Business Analyst will understand business and client needs, translate them into business and IT requirements for design, implementation and testing. The role will partner with IT teams, business subject matter experts and project managers and should build relationships across the Group and deal with stakeholders and clients. The Business Analyst is responsible for proposing/capturing client solutions and assessing the change to operational requirements and the impact on business processes. Department Information The Business Analysis Practice is a Group-wide function providing Analysis and Solutions support to all projects and change across Equiniti Divisions. As a result, the team have high exposure to the full complexity of products and processes offered by Equiniti. They work closely with the Group Project Management Office and project management teams to assess and support initiation of new changes and are responsible for a range of Business Analysis deliverables across the project lifecycle. Core Duties/Responsibilities The successful candidate will be responsible for the following: Stakeholder Management & Communication Planning Proactively engage and maintain links with stakeholders to communicate clearly, listen to and explore requirements and present advice; Working with IT, Operations and the Business, effectively collaborate to ensure all documents are fully understood to be converted into the desired code/systems/technology; Create and own deliverables that fit with the wider strategic focus and are easily communicated to stakeholders; Working within a Governance framework, ensure stakeholders are engaged and approve deliverables and milestones. Act as a focal point for queries; providing expert advice and guidance Requirements Gathering & Management oUndertake timely and detailed analyses of requirements from an outline, or from a more detailed feasibility study. Liaise with clients to define requirements and related processes using company utilities and techniques. Work with client and/or business to understand their detailed requirements. Gather and document functional and non-functional requirements for sign-off prior to converting these to a functional specification and technical specification for handover to IT, Operations and the Business. Support the lifecycle of requirements. Undertake analysis on new projects and/or enhancements to existing projects. Analyse changes and enhancements to existing or new services to clients to identify and quantify the benefits. Using various tools and techniques, define needs and recommend solutions that deliver value to stakeholders (examples: SWOT analysis, blueprints, research and information analysis, mind mapping); Collate and analyse data to produce creative solutions, cleanse data or diagnose performance. Interpret and implement legislative changes, engaging with business and technical analysts for input and advice where necessary Identify benefits and opportunities for improvement. Modelling & Design Conduct process mapping and redesign Define ‘As-Is’ and Target Operating Model (TOM) Produce basic mapping of applications and technology for Equiniti; Compile and execute test scenarios Project & Team Management Adhere to Group project delivery standards and methodologies suggesting areas for continuous improvement; Accurately estimate and plan the scope and deliverables with the Project Manager. Monitor progress against the plan, enabling projects to be delivered on time and within budget and providing progress reporting as required. Proactively provide business analysis and create end product documentation during all stages of project lifecycle; Support phased solution deliveries and implementations for systems integration, application development and change management; Support the production of procedures. Ensure documentation is approved and issued in accordance of contractual terms, project scope, definition and standards. Ensure all aspects of the project are delivered consistently and to required standards. This can apply to anything from the project products to the delivery and management of the project itself. Risk & Issue management Proactively identify, assess and prioritise threats to project delivery (risks) or events that are actively impacting project delivery (issues). Coordinate activities to address and monitor these through the project lifecycle. Engage in dialogue with stakeholders to resolve issues and generate beneficial outcomes for project delivery. Maintain positive relationships with stakeholders throughout the process. Skills, Capabilities and Attributes Able to work on multiple projects and manage multiple tasks concurrently Excellent interpersonal skills with the ability to build and maintain credible working relationships Excellent active listening skills to understand and interpret stakeholders’ needs Excellent verbal and written communication skills Experience of working within a regulated environment, preferably within the financial sector Certification in business analysis (ISEB/BCS, LEAN Six Sigma or equivalent) and experience of the application of process design notation and standards (BPMN or UML)Experience of using Business Process Modelling Tools (Visio or equivalent) and a working knowledge of MS Office Suite Individuals with experience in the Financial Services industry are preferred. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit and Sanctions checks.