Area Operations Manager
Area Operations Manager
£32,477 - £37,000 + car cash allowance + generous DC pension, great holidays and other benefits
The Canal & River Trust is among the UK’s largest and newest charities, having been set up in 2012 to care for the historic waterways of England and Wales.
Having established ourselves as a major charity, we are now on a journey to deliver ambitious new plans – and central to this is the creation of a new regional structure that will enable us to deliver an outstanding service to all users and customers across our amazingly diverse network. Join us, as one of our new Area Operations Managers, and you’ll play a key part in making sure this happens, as you take ownership of the quality and presentation of the waterways in our North West region
About the role
You’ll be the main contact for a huge variety of people – not just colleagues and volunteers but internal users, visitors, customers and community representatives as well. By engaging with them, listening to them, and understanding their needs, you’ll be able to build up a complete picture of service-related and operational issues. You will also be responsible for delivering operational activities, works and improvement programmes across your area, leading and motivating internal teams and supervising contractors to ensure a successful outcome every time.
Throughout your work, you will be addressing key customer concerns and using your local knowledge to ensure we operate a reliable waterway network. And, most important of all, you will be helping us prove that life’s better by water, by transforming our canals and rivers into spaces that bring wellbeing benefits to huge numbers of local people every day.
Given how many different kinds of internal and external stakeholders you’ll be dealing with, it’s vitally important that you have excellent communication and influencing skills along with proven experience of leading successful teams and of managing and motivating groups of volunteers. You will also need substantial experience of developing and delivering programmes of work that have been effective in turning a strategic vision into reality.
Safety is another major part of your remit, so you must have proven experience of safety management and, if you haven’t already gained a NEBOSH certificate, then we will expect you to work towards one. A full valid driving licence is essential as you will need to be readily mobile across your area of responsibility.
We’re the charity who look after and bring to life 2,000 miles of canals and rivers. Our waterways contribute to the health and wellbeing of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. These historic, natural and cultural assets form part of the strategic and local green-blue infrastructure network, linking urban and rural communities as well as habitats. Our waterways are on the doorstep of 8 million people and reach some of the most deprived communities within the UK. By caring for our waterways and promoting their use we believe we can improve the wellbeing of our nation. Come and be part of it.
We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.
To find out more and apply, please click on the apply now button.
Please quote reference: 2019-5896 when applying.
Closing date: 1st September 2019.