Field Service Engineer
IT Field Service Engineer - Scunthorpe The successful candidate will be responsible for providing on-site support at customers offices and will work closely with our own in-house support desk to ensure IT issues are resolved quickly and efficiently. Responsibilities Within this role some of the key things you will be responsible for are: Attending customer sites to resolve IT issues Working closely with the IT support desk to feedback on support calls and ongoing issues Liaising with and updating customers with the progress and resolution of issues Updating our internal helpdesk software with accurate notes on each support call Developing your own skills and knowledge with your personal development plan Contributing in team meetings each month Knowledge & Experience (Required) To be our successful IT Field Services Engineer you will possess the following: A huge passion for IT and technology Experience in a similar IT support role is essential Excellent knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Virtualisation, Exchange/Office 365, Azure, Security Solutions (Anti-Virus, Firewalls etc.), Switches/Routers and Backup technology Strong organisation skills Excellent communication skills The ability to troubleshoot and solve problems quickly and efficiently At least 2x Microsoft (or equivalent) qualifications We offer great benefits for this role, including: 28-days' annual holiday plus statutory holidays Excellent training opportunities Bi-Annual Staff Appreciation Parties 50% Funded Social Events Lots of opportunities to support our House Charity Staff discount scheme, and more If you have the outlined skill and experience please apply now 'In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information www.global-technologysolutions.com/privacy.pdf Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.