Customer Service Advisor
A few reasons why our Customer Service Advisors / Contact Centre Agents love working here… Competitive salary of £17,556 per annum Full training and support throughout your career at cxLoyalty Subsidised Gym Membership 25 days holiday Free hot & cold drinks during your shift Close to public transport links and local amenities 6% Company pension Scheme Discounts & offers for cxLoyalty employees Free onsite parking At cxLoyalty, we believe that employees who are engaged are more productive. Our employee benefits program is designed to provide the tools to manage and positively impact all aspects of your wellbeing. We are looking to recruit experienced customer service professionals to join us. Full Time hours will be 37.5 hours per week, 5x7.5 hour shifts, Monday – Sunday between 0700 – 2300 (alternate weekends). Does this sound like the ideal role for me? If you have the following skills or experience, then this could be the ideal Customer Service role for you… Excellent verbal and written communication skills Experience in a customer focussed role ideally within a call centre environment Experience of handling complaints and managing customer expectations A great team player with strong PC skills What will I be doing in my new role? This role is purely customer service and involves no sales On a daily basis, you will be: Handling enquiries over the phone Identifying and proactively seeking to resolve and support the needs of every customer Various administrative duties necessary to the role Our Business cxLoyalty is a leading loyalty and customer engagement solutions company servicing 70 million consumers with approximately 3000 client & marketing partner relationships and over 40 years of experience. We design, administer and fulfill loyalty and customer engagement programmes that strengthen and expand the value of relationships for brands around the globe, including many of the largest and most respected companies in the financial services, retail, travel, and telecom industries. cxLoyalty has approximately 3100 associates in 19 countries. That is enough from us…Now it is time for you to discover a career as a Customer Service Advisor with cxLoyalty. APPLY NOW No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.