Customer Services Advisors

Location
Havant, Hampshire
Salary
£16,509 TO £21,375
Posted
30 Aug 2019
Closes
13 Sep 2019
Hours
Full Time

Customer Services Advisors
TWO PERMANENT AND TWO 12 MONTH CONTRACTS
SALARY RANGE £16,509 TO £21,375
WORKING HOURS – MONDAY TO FRIDAY, 9am TO 5pm
BASED AT HAVANT
We are looking to appoint a Customer Services Advisor to work within our busy Customer Services Department. We are passionate about delivering exceptional levels of Customer  service and are looking for candidates who share this desire. The role involves serving customers over the phone and in writing, responding to queries such as customer moves, processing
payments and billing queries. The successful individual will work at all times in line with our values of Excellence, Respect and Integrity. Call centre experience is preferable. 

Key Responsibilities
• Delivering an exceptional level of Customer Service
• Resolving queries at first point of contact
• Listening to customers, understanding their needs and
providing tailored solutions
• Processing account changes paying excellent attention to detail
Key Attributes
• Be passionate about Customer Service
• Ability to communicate effectively to a range of customers
• Have a positive can-do attitude
• Strong IT skills
• Positive approach to Health & Safety
For an informal discussion please contact Kim Rowe, Customer
Services Supervisor on 023 9224 9325.
Applicants should send a CV outlining current salary with 2
referees.
Ian Limb, Head of HR, PO Box 8, Havant, Hants PO9 1LG
E-mail: jobs@portsmouthwater.co.uk
Closing date: 13 September 2019
Delivering excellence
for our

Similar jobs

Similar jobs