Post Completion Associate

06 Sep 2019
17 Sep 2019
Contract Type
Full Time

Post Completion Associate, Cardiff

Our Purpose:
We bring people and property together: "Whatever you need, we have the expertise and the network to help. Property can be complex so thats why were here - to help you realise your goals, and turn your dreams into a reality".

Our Vision:
We want our people, customers and investors to be proud of us. By 2020 we will be:
- The most recommended company in the property sector
- Recognised as one of the best places to work in the UK
- Transforming the reputation of our industry
- Celebrated for excellent sustainable financial performance

The Role:
You will work withthe wider Countrywide Conveyancing Services teamto provide a comprehensive and quality service following legal completion of all conveyancing matters.


  • To register changes of ownership as soon as possible and within the Land Registry priority period
  • To ensure compliance with the requirements of mortgage lenders and the CLC
  • To send documents to the appropriate recipient promptly
  • To deal effectively with queries from customers
  • To be responsible for tasks assigned by the Post Completion Team Manager
  • To work as part of a high performing team

Examples of what you will be doing:

  • Using the case management system to proactively manage daily workflow, post and e-faxes
  • Processing and reviewing deeds, files and other documents required
  • Preparing all forms and letters on that system or generating your own letters, where appropriate
  • Submitting applications to the Land Registry including first registration
  • Interpreting the ledger and Disbursement screens, Redemption, Completion Statements and Invoices
  • Making and receiving telephone calls with all or any of our customers, OL and 3rd parties
  • Implementing the Companys procedures to avoid fraud or negligence and improve performance standards
  • Working effectively with the off shore post completion team, dealing with escalations and follow on tasks to maximise on productivity and efficiency of post completion tasks
  • Carrying out other tasks requested by the Post Completion Team Manager

Examples of how you will know you are doing a great job:

  • Workflow actioned within target timescales
  • No errors leading to Land Registry requisitions
  • Registrations submitted within first Priority Period
  • No chasers from mortgage lenders or other lawyers
  • Positive feedback from customers and colleagues

Skills you have that will set you up for success:

  • Ability to attain a sound knowledge of the deeds and documents within a conveyancing transaction
  • Ability to attain a sound knowledge of the Companys procedures to avoid fraud and negligence
  • Solid IT skills enabling competent use of a case management system
  • A high level of accuracy and attention to detail
  • Highly organised and proactive management of workflow, emails and post
  • Ability to deliver excellent service to customers, other lawyers and third parties with a good telephone manner
  • An understanding of ledger entries and invoices
  • Excellent team player

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