Post Completion Associate

Recruiter
Countrywide
Location
Cardiff
Salary
Competitive
Posted
06 Sep 2019
Closes
17 Sep 2019
Sector
Legal
Contract Type
Permanent
Hours
Full Time

Post Completion Associate, Cardiff
Countrywide


Our Purpose:
We bring people and property together: "Whatever you need, we have the expertise and the network to help. Property can be complex so thats why were here - to help you realise your goals, and turn your dreams into a reality".

Our Vision:
We want our people, customers and investors to be proud of us. By 2020 we will be:
- The most recommended company in the property sector
- Recognised as one of the best places to work in the UK
- Transforming the reputation of our industry
- Celebrated for excellent sustainable financial performance

The Role:
You will work withthe wider Countrywide Conveyancing Services teamto provide a comprehensive and quality service following legal completion of all conveyancing matters.

Objectives:

  • To register changes of ownership as soon as possible and within the Land Registry priority period
  • To ensure compliance with the requirements of mortgage lenders and the CLC
  • To send documents to the appropriate recipient promptly
  • To deal effectively with queries from customers
  • To be responsible for tasks assigned by the Post Completion Team Manager
  • To work as part of a high performing team

Examples of what you will be doing:

  • Using the case management system to proactively manage daily workflow, post and e-faxes
  • Processing and reviewing deeds, files and other documents required
  • Preparing all forms and letters on that system or generating your own letters, where appropriate
  • Submitting applications to the Land Registry including first registration
  • Interpreting the ledger and Disbursement screens, Redemption, Completion Statements and Invoices
  • Making and receiving telephone calls with all or any of our customers, OL and 3rd parties
  • Implementing the Companys procedures to avoid fraud or negligence and improve performance standards
  • Working effectively with the off shore post completion team, dealing with escalations and follow on tasks to maximise on productivity and efficiency of post completion tasks
  • Carrying out other tasks requested by the Post Completion Team Manager

Examples of how you will know you are doing a great job:

  • Workflow actioned within target timescales
  • No errors leading to Land Registry requisitions
  • Registrations submitted within first Priority Period
  • No chasers from mortgage lenders or other lawyers
  • Positive feedback from customers and colleagues

Skills you have that will set you up for success:

  • Ability to attain a sound knowledge of the deeds and documents within a conveyancing transaction
  • Ability to attain a sound knowledge of the Companys procedures to avoid fraud and negligence
  • Solid IT skills enabling competent use of a case management system
  • A high level of accuracy and attention to detail
  • Highly organised and proactive management of workflow, emails and post
  • Ability to deliver excellent service to customers, other lawyers and third parties with a good telephone manner
  • An understanding of ledger entries and invoices
  • Excellent team player

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