Customer Service Advisor

Recruiter
Confidential
Location
Manchester
Salary
18000.00 - 18000.00 GBP Annual + GBP18000/annum
Posted
05 Oct 2020
Closes
02 Nov 2020
Contract Type
Permanent
Hours
Full Time
Customer Service Advisor
GBP18,000 per annum
Monday to Friday 9am to 5.30pm
Trafford Park

The Candidate

Your skills, experiences and attributes will include...

•Previous experience in a Customer Service role or similar
•Excellent verbal and written communication skills is vital for this role
•Confident telephone manner
•High level of attention to detail
•Ability to prioritise
•IT literate
•Well organised
•Ability to "think outside the box"
•Able to work unsupervised

The Role

You will be responsible for dealing with any issues that the client may have with their purchase. Duties will include...

•To liaise with clients and staff over issues raised pre and post installation
•Assume ownership of all projects
•Ensure correct processing of orders in accordance with the departmental systems.
•To provide a first class service to all clients.
•Support the client through their experience and be the communication link between clients, sales, field and operational staff.
•To provide prompt, courteous service to all clients
•Update call logging
•Keep office & field staff informed of key matters

The Company

Our client is currently looking to recruit a Client Service Coordinator for their office in Trafford Park. This is a permanent role and with a well-established, privately owned company with ambitious expansion plans.
Proman acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.
View our latest jobs today on our website (url removed) and follow us on LinkedIn.
APPH

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