Linux Support Engineer
I am looking for a Support Engineer to work on an exciting project in the Southampton area, ideally you will be working in a Support role as a SysAdmin or in a Infrastructure Support position.
You will be part of a team of Support engineers delivering support services for proprietary software components to a major customer.
Rapid response to platform incidents, ensuring the customer is always kept up to date with the progress of any investigation, and providing a detailed resolution report including any further actions required.
Feedback detailed analysis of any software defects to the development team, including project management where required.
Participate in new system deployments, and take on new solution responsibility, as well as sharing the knowledge within the group.
Hands-on experience with a variety of hardware and software platforms: Windows, proprietary and open source UNIX varieties, (Linux)
Experience with some flavor of Linux
Proficient in SQL and relational databases.
Shell Scripting experience essential, Python language a plus.
Experience of troubleshooting distributed web-based systems/applications.
Experience and ability to work with global team.
Ability to communicate effectively at technical and managerial level.
Strong interpersonal and communication skills.
An ability to operate with minimal supervision.
Positive and enthusiastic team player with can-do attitude.
Experience and ability to work with global teams and ability to travel.
Ability to thrive in a fast moving, high pressured customer facing environment.