Software Trainer/Technical Customer Adviser - Chorley, Lancashire

Recruiter
REAL Technical Solutions Limited
Location
Chorley
Salary
28000.00 GBP Annual + Excellent Benefits and Career Growth Opportunities
Posted
14 Oct 2020
Closes
19 Oct 2020
Sector
IT
Contract Type
Permanent
Hours
Full Time

Software Trainer/Technical Customer Adviser - Chorley, Lancashire

Up to ??28,000 plus excellent benefits and career growth opportunities/Chorley, Lancashire (plus work from home)

My client a leading software company for the renewable energy industry, seek a positive, hard-working graduate with over 3 years business to business customer facing experience, to join their team with the role of Software Trainer, to provide customer training on their unique, ground breaking software platform.

As the Software Trainer/Technical Customer Adviser, you will need to possess an advanced proficiency with software, computers and technology. Be good with people, have the ability to show initiative and the will to progress and develop your career.

The Software Trainer/Technical Customer Adviser will be working with new and existing clients to ensure that they are able to use their software correctly, troubleshoot any problems, onboard new team members and provide updates and information as necessary - on average, each client will require around 10-20 hours of training due to complexity of software.

The ideal candidate for the Software Trainer/Technical Customer Adviser position will have good technical skills/knowledge and be able to pick up the system quickly whilst being able to communicate this to customers/clients in layman's terms when needed, therefore strong communication skills are must.

It is important that you have customer-facing experience - either from a technical or other background.

The role does not currently have a bonus/commission structure although this is currently being reviewed and should be in place by the end of the probationary period.

Hours: Monday to Friday, 08.30 - 17.00.

Location: You will spend time working between their office in Chorley, Lancashire, and working at home - at the moment 3 days at home and 2 in the office.

Software Trainer/Technical Customer Adviser - Chorley, Lancashire

Up to ??28,000 plus excellent benefits and career growth opportunities/Chorley, Lancashire (plus work from home)

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