Infrastructure Technical Lead

Recruiter
Mentmore Recruitment
Location
Reading
Salary
55000.00 GBP Annual
Posted
15 Oct 2020
Closes
20 Oct 2020
Sector
IT
Contract Type
Permanent
Hours
Full Time

Infrastructure Technical Lead

Global client based in the Reading area seeking Infrastructure Tech Lead to join their growing infrastructure team on a permanent basis. The Infrastructure Technical Lead will provide support for operational excellence in service delivery across all technical areas - Data Centres, Cloud and hybrid cloud services, Virtualisation, Wintel, Active Directory, Storage, Backups, and Disaster Recovery globally. The role will not be purely operational, at the same time they are transforming their broad, fragmented and complex IT landscape. Can you run their global environments and influence their transformation, taking decisions based on technical experience, business needs and service continuity?

Reporting to the Global Infrastructure Operations Manager, you will be responsible for ensuring the level of service delivered in all Infrastructure Services matches or exceeds the current and future needs of the business across the IT estate in multiple countries and over 350 sites.

This is a hands on technical lead role working with external suppliers and internal teams providing subject matter expertise to drive technical improvements and key input into technical strategy.

Responsibilities:

  • Implementation and adherence to security, infrastructure and application standards for the network service
  • Service availability, reliability and performance; and continuous service improvement. Meet individual and aggregate targets and make appropriate adjustments
  • Providing guidance and direction to manage 3rd parties and manage service providers for all global infrastructure services
  • Oversees, and ultimately accountable, for the day-to-day operations and service delivery of Service Providers, to enable a stable IT environment
  • Acts as the Single Point of Contact for the business in addressing escalated/serious operational delivery issues with Service Providers globally
  • Responsible for ensuring the availability, confidentiality and integrity of information systems, assets and data

Skills & Experience:

  • Proven experience working in a similar team lead role with strong infrastructure engineer/Wintel experience
  • Experience working with enterprise or large global companies in an outsourced multi-vendor environment
  • Experience of leading global and matrixed infrastructure teams, internal and 3rd parties
  • Minimum ITIL Foundation certification working to Service Management frameworks
  • Microsoft MSCE/MCSA or VMWware certified or equivalent experience
  • Extensive Network skills across on-premise and cloud-based technologies

For immediate consideration, please apply via advert with update CV.

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