Deployment/Build Engineer/Floorwalker/Early Life Support

Recruiter
DGH Recruitment Ltd.
Location
North Lanarkshire
Salary
170.00 - 190.00 GBP Daily
Posted
16 Oct 2020
Closes
19 Oct 2020
Sector
IT
Contract Type
Contract/Interim
Hours
Full Time

Deployment/Build Engineer/Floorwalker/Early Life Support

My client are looking to recruit a number of Engineers during a roll out or new devices using Windows 10, Intune and Autopilot,

Basic build of devices - Including build "Completion" check sheets and details of who they are being built for to ensure the correct business bundles are installed
Stock management of new kit and securely storing any Legacy items
Stock manage of old kit. Ensuring new devices are asset tagged and old devices are labelled and stored securely for ~2 weeks
Rolling out new docking stations to desks in London/Glasgow
Proactively approaching users to help with first login to the users new laptop remotely (VPN first then login)
Proactively approaching users to ask if they need any assistance
Responding to end users queries via phone and email
Troubleshooting and diagnosing problems, diagnosing system errors and other issues
Remotely accessing hardware or software for clients to make changes and fix problems
Resolving problems with remote connectivity
Installing or changing software to fix issues

Skills
Computer Skills and the Ability to Troubleshoot and Diagnose Problems if required.
Familiarity with Windows 10 and HP Hardware.
Ability to Communicate Effectively to help customers fix their issues and feel satisfied with the experience.
Understand remote connectivity and basic VPN troubleshooting.
Familiarity with Windows 10 and Microsoft Hardware.
Knowledgeable around helpdesk tooling
Understanding of ITIL an advantage

Deployment/Build Engineer/Floorwalker/Early Life Support

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

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