Service Desk Analyst - 3 months - Dalkeith - Inside IR35

Harvey Nash Plc
125.00 GBP Daily + Additional Benefits
16 Oct 2020
19 Oct 2020
Contract Type
Full Time

Harvey Nash's public sector client is currently looking to bring on a Service Desk Analyst for an initial 3 month period. You will be responsible for providing general technical support to the organisations IT infrastructure (in particular installation and support services to desktop computing equipment).

Main Duties:

  • Build, configure and install computer equipment, including software at customer sites.
  • Investigate and correct desktop software application failures or malfunctions.
  • Research and retrieve appropriate fixes via the Internet and other support media.
  • Resolve IT issues raised by customers.
  • Liaise with suppliers to ensure the correct delivery of services/goods purchased by IT.

Essential Skills:

  • At least one year experience in a PC Support environment
  • Experience of working on an IT Help Desk
  • A current Driving License
  • Good communication skills

Applicants must hold, or be happy to apply for, a valid PVG. This role has been deemed inside IR35 by the client, therefore the use of an Umbrella company is required. Please click the link to apply.

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