Application Support Engineer (Training in Atlassian Suite)

Recruiter
Experis IT
Location
Telford
Salary
Competitive
Posted
16 Oct 2020
Closes
21 Oct 2020
Sector
IT
Contract Type
Permanent
Hours
Full Time

Support Engineer (Extensive Training in the Atlassian Product Suite)

Experis Consulting has an exciting and unique opportunity for Application Support Engineers to be trained in the Atlassian Product Suite, whilst working for one of the leading Technology and Outsourcing clients within the IT industry. This is a great opportunity to join Experis' ever growing consulting division where you will be trained and developed whilst representing Experis on one of our leading IT accounts.

You will need to possess some configuration, design and implementation experience to meet customer requirements. As a minimum, you will also need to have used at least one DevOps tool; such as AWS, Terraform and Ansible, have experience and knowledge in ALM and CI/CD and have some exposure to cloud platforms.

As part of the extensive training programme, you will receive both on the job and classroom based learning, including access to the Atlassian product skills training suite (JIRA, JIRA Service Desk, Confluence, Bitbucket, Bamboo, Crowd, Fisheye, Crucible).

You will utilise your current skills to apply yourself to an existing tool chain while undertaking a bespoke training plan giving you access to develop across a wide range of tools and technologies. Once the initial training programme has finished, you will apply your new expertise and experience to work closely with the customer to understand their requirements, to recommend and design the best solution and then deploy and configure the solution.

In order to fit the criteria applicants must have experience of working and supporting live systems and possess the following attributes:

  • Problem Solving: Ability to analyse and resolve complex issues
  • Professional commitment to high quality, and a passion for learning new skills
  • Detail oriented individual with the ability to rapidly learn new concepts and technologies
  • A strong team player with the ability to communicate and collaborate effectively in a geographically disperse working environment
  • Good commercial awareness
  • Continuous improvement experience
  • Ability to work well under pressure and to prioritise critical activities and tasks

Benefits

  • Competitive salary based on a 37.5 hour working week, with bonus opportunities
  • A sophisticated training programme comprised of online and in role training to develop skills in an area that is ever growing in demand

Other benefits include

  • Contributory pension scheme
  • Enhanced Life Insurance Cover
  • Employee Assistance Program
  • Enhanced Accident Insurance
  • 22 days holiday + bank holidays
  • Sick pay

For further information please contact Emily Buttifant by phone.

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