2nd Line IT Service Desk Technician

CPS Group (UK) Ltd
The Vale of Glamorgan (Bro Morgannwg)
25000.00 GBP Annual
23 Oct 2020
28 Oct 2020
Contract Type
Full Time

IT Service Desk Technician - 2nd Line
Salary - up to ??25,000 + benefits

Due to internal promotions my client, based in Cardiff, are looking for an enthusiastic and pragmatic Service Desk Technician to join their growing support function.

As a 2nd Line Service Desk Technician your main responsibilities are as follows:
* Providing 2nd line support to internal staff members
* Resolve incidents, investigate and solve problems and liaise with other teams and third parties to ensure proper implementation of solutions
* Perform monthly maintenance and patching of the desktop environment
* Installation of software and hardware in line with our client's policies and procedures

The ideal IT Service Desk Technician will possess some, if not all, of the following attributes:
* Windows 7 - 10 knowledge
* Office 365
* Active Directory
* Server

If this role matches your skill set and experience, please send an up-to-date CV to (see below) or call Aimee for more information.

By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website

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