Receptionist / Administrator

Rugby, Warwickshire
17 Nov 2020
01 Dec 2020
Contract Type
Part Time

Receptionist / Administrator

Are you looking for your next challenge and would like part time hours?

Based in the village of Dunchurch, our client is a busy semi-rural practice with 7,800 patients from around the Dunchurch and the surrounding area.

The role of Receptionist / Administrator is a busy and varied role that will be 23 hours per week, with cover for annual leave or sickness when required.

Key Responsibilities:

  • Answering the phone promptly and dealing with enquiries efficiently
  • Making new appointments on the phone
  • Meeting and greeting patients face to face
  • Generating repeat prescription requests
  • Informing patients of test results as and when appropriate as instructed by the doctors
  • Dealing with hospital referrals
  • Dealing with challenging situations
  • Filing and extracting patients records
  • Working as a team with patients, colleagues and doctors
  • Provide cover for absent colleagues

You will need to have experience in a customer facing role. You will need to communicate with patients in a polite, courteous and effective manner when under pressure.

Previous experience in a GP Practice/ Hospital / NHS or similar role would be an advantage but is not essential as full training will be given.

You should be empathetic whilst having attention to detail and the ability to work calmly under pressure, and be a good team- player. Flexibility to cover additional hours when required would be an advantage.

Interested? Click Apply now!

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