Customer Service Manager - Construction

50000.00 - 55000.00 GBP Annual + GBP50000 - GBP55000/annum
19 Nov 2020
30 Nov 2020
Contract Type
Full Time
Customer Service Manager - Cambridge based - Residential Contractor

My client who is a leading residential contractor with a strong presence in the Cambridge region has asked me to assist in their search for a Customer Service Manager based in Cambridge.

This will be to cover several residential developments for the growing region with the ideal candidate having Customer Service Manager experience within the new build residential sector (essential) & will only be considered if cv highlights a stable working career.

The day to day duties cover the following:

* Dealing with escalated customer complaints

* Conducting handover inspections

* Ensuring that all paperwork is filed into the customer profile

* Liaising with the site staff to ensure you are up to date with the process of the build

* Creating welcome packs

* Arranging key handover

* Ensuring a smooth transaction for the customer from the relations to the care team

If you feel that this would be something of interest and fit the criteria please contact Matt Shrubsole

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