IT Support Analyst

Recruiter
Concept Resourcing
Location
Cambridge
Salary
10.00 - 14.00 GBP Hourly
Posted
21 Nov 2020
Closes
23 Nov 2020
Sector
IT
Contract Type
Contract/Interim
Hours
Full Time

I have an urgent requirement for experienced IT Analyst's to support a busy OOH Service Desk. Initially this role will be remote, and when government guidelines permit, you will be required to work from HQ offices in Cambridgeshire, so it is important that you are in commutable distance.

You will be part of a weekly 4-on-4-off shift pattern (each shift will be 12 hour duration with a break for lunch).

SKILLS/EXPERIENCE:

  • Previous commercial experience providing 1st Line IT support, within a busy service desk environment.
  • Strong knowledge of Active Directory, O365, ServiceNow, Exchange, Mobile Device Management, supporting Windows.
  • Experience with ticketing systems, and recognising when to hand off to 2nd/3rd Line, whilst adhering to SLA's.

Please apply online with your CV.

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