Application Support Analyst - Full Training Given

Do you have a passion for technology and excellent customers service skills?

Are you looking to get into a technical position within an a innovate tech company?

If so I am working with an dynamic, forward thinking organisation based near Taunton who due to an internal promotion are looking a new member of their application support team. As they have bespoke internal systems/applications full training will be provided

This is an excellent opportunity which offers an established career path, excellent benefits and the opportunity to join a welcoming and friendly team.

Responsibilities:-

You will work closely with customers to resolve calls quickly and efficiently.
You will identify and resolve issues reported involving the bespoke code-set installed with each customer.
You will be reporting to the Technical Manager who is part of the Second Line Support Team involved in all aspects of technical and customer support.
This is a role which is fast paced and often time critical.
The ideal candidate will have excellent communication skills and a passion for IT.

Our client will be offering full training with this role so it is a perfect opportunity for experienced and non-experienced candidates to build a longstanding and rewarding career in IT

Candidates are required to have 5 GCSE's grade 'C' or above and a valid driving license

If you would be interested in the above then please do apply with your updated CV and I will aim to call successful candidates back within 24 hours. If you would like to find out more then email me at