Service Desk Manager - Cherwell/Helpdesk - Stratford Upon Avon

Recruiter
Crimson Limited
Location
Stratford-upon-Avon
Salary
Competitive
Posted
11 Jan 2021
Closes
15 Jan 2021
Sector
IT
Contract Type
Contract/Interim
Hours
Full Time

Service Desk Manager - Cherwell/Helpdesk/Service - Stratford Upon Avon

Service Desk Manager required for a leading client based in Stratford Upon Avon. My client is currently seeking a Service Desk Manager to come on board to be fully involved and the main escalation point to escalate problems to the correct line of IT support, using the helpdesk/Service Desk support system called Cherwell.

Keys skills,

  • Service Desk Management experience
  • Management of IT Helpdesk
  • Remote technical support
  • Experience of using Service system Cherwell
  • Management of IT Service Desk
  • Update and maintain service desk platform
  • Ensure SLA's are met
  • Hardware testing and deployment
  • Troubleshooting remote user issues

Interested!?! Please send your up to date CV to Daisy Freeth at Crimson for immediate review

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn ??250 worth of vouchers.

Crimson are acting as an employment business in regards to this vacancy.

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