First Line Analyst

Hays Talent Solutions
Milton Keynes
9.00 - 11.07 GBP Hourly
12 Jan 2021
17 Jan 2021
Contract Type
Full Time

First Line Analyst jobs based in Milton Keynes, for a leading IT Managed Service Provider for 6 months.

??9.00perhr (PAYE) or ??11.07perhr (UMB)

Your new company
One of Europe's leading and fastest growing IT service providers has exciting opportunities to join them as a First Line Analyst based in Milton Keynes. Due to internal progression our client is looking to bring on several staff to drive forward a rapidly expanding business area.

Your new job
In your new job as a First Line Analyst, you will provide users front line helpdesk support on a shift rota basis which will involve performing a range of technical tasks assisting with any hardware and software issues. And In addition, you will Log all calls and tickets with details of user issues using the Remedy Call Management system.

What you'll need to succeed
Previous experience working within a customer focussed environment. Providing users front line helpdesk support, performing a range of technical tasks. Previous IT Desktop service experience would be advantageous, although not mandatory - but candidates should have a good understanding and working knowledge of IT desktop concepts

So what's in it for you?
You will get the opportunity to work at the forefront of a globally recognised IT service provider, with access to the latest technologies. Furthermore, you will be given the opportunity to enhance your skills through training and regular mentorship, enabling the growth and progression throughout your career.

What do you need to do now?
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now

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