2nd Line Support Technican (M365) - Contract

Spring Technology
14 Jan 2021
15 Jan 2021
Contract Type
Full Time

2nd Line IT Support Technician - M365 - Contract - 4 months

An enthusiastic and experienced IT Support Technician is required to join a small team reporting directly to the IT Manager. Based in North London, but assisting in the support of around 65 users across the three business locations.

The successful candidate must have hands-on experience of the Microsoft network platform, be aware of virtualised/Citrix environments, as well as knowledge of network maintenance and administration and be familiar with Microsoft 365 implementations. They will be self-motivated, able to work unsupervised with good technical skills.

Main purpose of the role
*To assist in the implementation of a Microsoft 365 roll-out.
*To assist in the implementation of a company-wide cloud based telephone system.
*Provide 1st line support for users across all sites but focusing mainly on Harlow site.
*Assist in procurement, install, commission, maintaining, troubleshooting and decommissioning of varied company ICT equipment.
*Assist with general day to day administration.
*Maintain system documentation.

*A Microsoft professional with knowledge of Microsoft 365 implementations.
*Full experience of Windows 10 and Microsoft networking along with a working awareness of Citrix and virtualised environments (XenServer and Hyper-V).
*Fault diagnosis and resolution skills.
*Ability to quickly get on board with our network allowing the quickest route to achieve your role as learning time will be restricted.

Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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