Customer Care Specialist
Customer Care Specialist
Salary: £16,500 to £17,500
Would you like to join an award winning customer care team, who take pride in delivering exceptional customer service?
Coloplast is a Market Leading company with a strong record for product and service innovation. We work in close Partnership with the NHS and individual healthcare professionals to support and drive the best clinical solutions and services to patients. We offer great career opportunities plus a strong benefits package for our staff.
Due to expansion of the business we are currently recruiting for additional Customer Care Specialists to join our winning team in Peterborough. We require experienced contact centre staff, with 5 GCSEs (or equivalent) at Grade C or above, including Maths and English. To be successful you will be able to demonstrate excellent communication skills, be computer literate and critically be looking for a role that will allow you to develop and succeed in a fast moving environment.
Answering incoming phone calls from customers and perform duties including: processing orders, answering questions on products and/or services, research orders and other actions to resolve problems,.
Work closely with Territory Managers to ensure excellent customer service
Research and resolve customer complaints
Coloplast offers all employees a comprehensive benefits package including 28 days holiday plus bank holidays, private health care, pension, profit related pay, childcare vouchers and a company share scheme, along with excellent career prospects. The starting salary is £16,500 per year.
Need more information
For more information please visit our website at www.coloplast.co.uk/curious
Please submit your application as soon as possible. Interviews will take place over the next couple of weeks.
Please note: We require all new starters to be available with no holiday during the first 6 weeks of employment due to training requirements.
Coloplast Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with very private and personal medical conditions. Employing more than 10,000 people and with products available in more than 130 countries, we are one of the world's leading medical device companies. We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things. Curiosity works here.
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