Customer Service Agent

Regional Cover
Dundee Technology Park, Dundee
OTE - £17,000 - £22,000 - Basic plus commission
07 Oct 2016
21 Oct 2016
Contract Type
Full Time

Are you interested in financial services?

Can you provide a great customer service?

Are you target driven and motivated?

If you answered yes to any of these questions then this could be the right career move for you!

We are looking for target driven, motivated individuals who are interested in working with customers and assisting them with Personal Insurances, Wills, Pre-Paid Funeral planning, Pensions and Investments. This is an opportunity to join the financial services sector based in Dundee, operating nationwide.

Duties and responsibilities –

-       Speaking to customers through outbound calls to build rapport and educate

-       Reviewing policies already in place and providing assistance with further financial products we have to offer

-       Building desire for the need of our service

-       Qualifying enquiries to ensure accurate data is passed to branch manager

-       Implementing a personal customer call back system to build up client portfolio.

-       Acting as an intermediary between customers and major insurance companies

-       Constant on the job training to learn new market leading products

No Experience required.

Full training of the role and the financial products we deal with is provided in-house.

Opportunity for personal progression and growth within the company.

Basic wage with a great commission structure in place.

OTE - £17k - £22k