Medical Receptionist

Up to £8.00 per hour dependant on experience
11 Oct 2016
25 Oct 2016
Zoe Harris
Contract Type
Full Time
LOCATION: Bletchley, Milton Keynes

JOB TITLE: Medical Receptionist

SALARY & BENEFITS: Up to £8.00 per hour dependant on experience + NHS pension, 4 weeks annual leave + onsite car parking

WORKING HOURS: Monday – Friday 12.30 – 7pm + potential overtime available on a Monday

THE COMPANY: We are currently working with a GP practice based in Bletchley Milton Keynes. They currently have approximately 11,000 patients on their books. They are now looking for an afternoon Medical Receptionist to join their team.

THE ROLE: As a Medical Receptionist you will be responsible for being the first port of call to all patients either via the phone or face to face. You will be dealing with non-clinical queries for the patients and dealing with all general enquiries. You will act as a focal point of contact between patients, doctors, other clinical and non-clinical staff.

Key Responsibilities of a Medical Receptionist to include:-
  • Answering the phone promptly and dealing with enquiries efficiently
  • Checking patients in and making new appointments
  • Meeting and greeting patients
  • Informing patients of test results as and when appropriate
  • Dealing with hospital referrals
  • Dealing with challenging situations
  • Filing and extracting patients records
  • Working as a team with patients, colleagues and doctors
  • Provide occasional cover in the morning for absent colleagues

THE CANDIDATE: The successful candidate will need to be able to work well with colleague both medical and non-medical. You must maintain strict confidentiality in relation to all matters and be capable of dealing with patients in a polite, courteous and effective manner when under pressure. It is highly desirable that you have experience as either a Medical Receptionist or as a Receptionist in a previous position however full training will be given to the right individual.

Key experience essential for the Medical Receptionist role:
  • Computer literate coupled with good keyboard skills
  • Lives within a commutable distance to Bletchley, Milton Keynes

Does this sound like you? If yes then please hit the apply now button.

You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps.

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