Team Administrator (Housing) - 6 months maternity cover

Lewisham Homes
14 Oct 2016
23 Oct 2016
Contract Type
Full Time
Description: The Role Our mission is to deliver great housing services to thriving neighbourhoods in Lewisham. Lewisham Homes is an ambitious and fast growing organisation set up to improve housing in the borough, currently managing 18,000 homes on behalf of Lewisham Council. We are a not-for-profit organisation undertaking a major local investment programme, operating our own maintenance company, and building new homes through a partnership with the local authority. In this venture we led the borough's first council housing development in 30 years. You will provide support to the Lettings, Housing Management and Anti-Social Behaviour teams. You will manage enquiries, work with clients and tenants on a range of issues including tenancy matters and our voids process, administer filing processes and take meeting minutes. You must have knowledge and experience of working within a customer service environment and be able to work as part of a team ensuring delivery of excellent customer care. You need to have excellent communication, numeracy and IT skills, and enjoy working in a frontline environment often to tight deadlines. We are proud of being one of the 7% of organisations with IIP status to be awarded the Gold Standard. This recognition demonstrates our high standards in how staff are managed, developed and have opportunities to influence and be involved. We're passionate about our work and delivering excellent customer service. We're committed to putting residents at the heart of our business. We seek talented, ambitious, and dedicated people who share our values and are excited about the opportunity to work in an innovative, challenging, collaborative and customer focused organisation. In return we offer a competitive salary and a wide range of staff benefits. Our head office can be reached by trains directly from Waterloo, London Bridge, and King's Cross St. Pancras. Job Category: Housing Contract: Temporary