Team Leader

Hays Specialist Recruitment
22000.00 - 24000.00 GBP Annual + Pension
14 Oct 2016
21 Oct 2016
Contract Type
Full Time

Consumer Customer Service, Team Leader

Your new company

Is the Citizens Advice Manchester and Citizens Advice Sheffield two of the country's most progressive and dynamic advice services have joined together to deliver the Citizens Advice Consumer Service

Your new role
Citizens Advice are looking to appoint a Consumer Customer Service Team Leader for there contact centre based in Manchester to be accountable for the day to day operational performance of the service. Working in a supportive culture within a charity setting, committed to social justice

What you'll need to succeed
- Experienced in working in a contact centre environment
- Team leader experience, Managing a team of up to 15 advisers
- Excellent communication, planning and organisational skills
- Track record of motivating staff to deliver to key performance indicators

You will need to be a target driven people person who is looking to make real progress in your career

What you'll get in return

- Salary up to ??24,000
- Flexible 35 hour working week
- Pension scheme
- Health Plan with integrated Employee Assistance Programme

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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